Shipping policy

Shipping & Delivery Policy
Thank you for shopping with us! Please review our shipping guidelines below to understand how your order is processed, tracked, and delivered.
1. Where We Ship
We ship exclusively to addresses within the United States.
  • We are currently unable to deliver to international destinations outside the USA.
  • We cannot ship to P.O. Boxes, military bases (APO/FPO/DPO), or US territories.
2. Processing & Handling Time
  • Order Processing: All orders are automatically sent to our fulfillment network and processed within 2 to 5 business days (excluding weekends and major holidays).
  • Tracking Notification: As soon as your package is packaged and leaves the warehouse, you will automatically receive a confirmation email containing your tracking link.
3. Estimated Delivery Timelines
Because we partner with premier global manufacturing facilities in Guangdong, China to bring you high-quality items at the best possible prices, your package must clear international transit.
  • Standard US Delivery: 9 to 12 business days from the date of shipment.
  • Peak Season Notice: During high-volume holiday periods (such as November and December) or unexpected severe weather, customs clearances at US ports may experience brief delays. We appreciate your patience during these times.
4. Shipping Fees & Customs Duties
  • Shipping Rates: Standard shipping rates are calculated and clearly displayed at checkout.
  • Customs & Import Taxes: Good news! Our specialized fulfillment process handles routine customs clearances. American customers are not responsible for paying any additional import duties, tariffs, or unexpected fees upon delivery.
5. Tracking Your Shipment
Your order can be tracked every step of the way.
  • Tracking Gaps: Please note that tracking updates may temporarily pause for a few days while your package is in mid-air over the ocean or clearing US Customs inspection.
  • Final Delivery: Updates will seamlessly resume the moment the package is handed over to our local domestic carrier network (such as USPS or DHL eCommerce) for final delivery to your doorstep.
6. Address Changes & Order Cancellations
Because our automated fulfillment system processes and routes orders to the warehouse almost instantly after purchase, we cannot modify shipping addresses or cancel orders once they are placed. Please double-check your shipping details carefully at checkout.
7. Lost or Heavily Delayed Packages
Your peace of mind is our priority. If your package has not successfully arrived at your address within 25 business days of receiving your shipment notification, please contact our support team. We will immediately investigate the tracking log.